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Last updated June 15, 2020

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience.
    • Your information helps us to better respond to your individual needs.
  • To improve our website.
    • We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service.
    • Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions.

    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails.

    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, and updates related to your services. If you choose to opt-in to our marketing emails, you can opt-out at any time using the link at the bottom of the marketing email, or through our billing system (https://alternativehosting.ca/portal/clientarea.php).

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied information is transmitted via Secure Socket Layer (SSL) technology. All payment/credit information is handled and secured by PayPal, and never stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Privacy Protection

Because we value your privacy we have taken the necessary precautions to protect your Privacy. We therefore will not distribute your personal information to outside parties without your consent.

All users of our site may make any changes to their information at anytime by logging into their control panel and going to the “My Details” page.

GDPR

We do not sell to clients located in the European Union, and therefore are not subject to the GDPR regulations. We do however permit you to modify your details at anytime by logging into your control panel and going to the “My Details” page.

Children’s Online Privacy Protection

We do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our services at:

https://alternativehosting.ca/terms-of-service/

Acceptable Use

Please also visit our Acceptable Use policy section establishing the use and limitations for use of our services at:

https://alternativehosting.ca/terms-of-service/acceptable-use/

Domain Registration Agreement

Please also visit our Domain Registration Agreement section establishing the terms and conditions, and contract between you and our Domain Registration Vendor, at:

https://alternativehosting.ca/terms-of-service/domain-registration-agreement/

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below:

This policy was last modified on June 15, 2020

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

https://alternativehosting.ca/about-us/contact-us/

Alternative Hosting,
C/O Alternative Internet Services Inc.,

105 Hemlo Cr.,
Kanata, Ontario,
Canada, K2T 1C9

1-844-ALT-HOST (1-844-258-4678)